# Chat 客服聊天

  • 支持图片、视频、文件、地图等功能

TIP

2.3.7+

自定义内容

<avue-chat ref="chat" :keylist="keylist" @keysend="handleSubmit" @keyadd="handleAdd" :config="config" width="420" height="560" @submit="handleSubmit" v-model="msg" :list="list">
 <h1 style="color:red">自定义内容</h1>
</avue-chat>
<script>
export default {
    data() {
      return {
        config: {
          img: 'https://gitee.com/uploads/61/632261_smallweigit.jpg',
          name: 'avue自助机器人',
          dept: '这是一个神奇的前端框架'
        },
        keylist: [
          '您好,欢迎光临***品牌旗舰店,很高兴为您服务!/:^_^',
          '您好,/:^_^不好意思让您久等了,您看中这款是吗(截图发给客户看),要什么颜色的呢?',
          '亲,这款是打特价的价格呢,已经是最低价了哦,现在全场三件(根据具体情况而定)包邮哦,您挑多一件了',
          '您好,欢迎光临***品牌旗舰店,很高兴为您服务!/:^_^',
          '您好,/:^_^不好意思让您久等了,您看中这款是吗(截图发给客户看),要什么颜色的呢?',
          '亲,这款是打特价的价格呢,已经是最低价了哦,现在全场三件(根据具体情况而定)包邮哦,您挑多一件了'
        ],
        msg: '这是你想说的话~。~',
        list: [{
          "date": "2019-07-17 23:25:15",
          "text": {
            "text": '1111'
          },
          "mine": true,
          "img": "https://timgsa.baidu.com/timg?image&quality=80&size=b9999_10000&sec=1547542562834&di=4d469265c6847a8f29393fe1038c64c8&imgtype=0&src=http%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_jpg%2FhFB4FUPIIlJSIN5vlQwX2OGlW03Oic9SdtXoOAgMmNBYxfpibmxyG6C0rf7Yml1YKQKrLbet5C4ebpmzGOJZ8icEQ%2F640%3Fwx_fmt%3Djpeg\t",
          "name": "我"
        }, {
          "date": "2019-07-17 23:25:15",
          "text": {
            "text": "你说啥我听不懂啊"
          },
          "mine": false,
          "img": "https://timgsa.baidu.com/timg?image&quality=80&size=b9999_10000&sec=1547542538742&di=33c9b3d1ad6bdfe87eb19e44c8d0da04&imgtype=0&src=http%3A%2F%2Fcyjmw.shengyilu.com%2Fskin%2Findex%2Fimages_four%2Fpic_fi_32.png\t",
          "name": "云集汇通自助客服"
        }]
      }
    },
    mounted() {
      this.handleSubmit('如何贷款')
    },
    methods: {
      handleAdd(msg) {
        this.keylist.push(msg);
        this.$message.success('快捷回复语添加成功')
      },
      handleSubmit(msg) {
        this.msg = msg || this.msg
        this.$refs.chat.pushMsg({
          mine: true,
          text: this.msg
        });
        this.$refs.chat.rootSendMsg(this.getMsg(this.msg));
        this.msg = '';
      },
      //智能题库
      getMsg(msg) {
        if (msg === 'wel') {
          return {
            text: '您好,我是银行小客服,有什么可以帮助你的?',
            list: [{
              text: "如何申请贷款?",
              ask: '如何贷款'
            }]
          };
        } else if (msg === '如何贷款') {
          return {
            text: `我行提供了如下贷款方式
            图片
            ${this.$refs.chat.getDetail({
              type:'img',
              src:'https://avuejs.com/images/logo-bg.jpg'
            })}
            视频
            ${this.$refs.chat.getDetail({
              type:'video',
              src:'https://www.w3school.com.cn/i/movie.ogg'
            })}
            语音
            ${this.$refs.chat.getDetail({
              type:'audio',
              src:'https://www.w3school.com.cn/i/horse.ogg'
            })}
            文件
            ${this.$refs.chat.getDetail({
              type:'file',
              name:'Avue的官网文件.doc',
              src:'https://www.w3school.com.cn/i/movie.ogg'
            })}
            地图
            ${this.$refs.chat.getDetail({
              type:'map',
              longitude:'116.307852',
              latitude:'40.057031',
              address:'这是一个很长很长这是一个很长很长的地址',
              src:'https://www.w3school.com.cn/i/movie.ogg'
            })}`,
            list: [{
              text: "1.微信线上申请",
              ask: '微信线上申请'
            }, {
              text: "2.电话申请",
              ask: '电话申请'
            }, {
              text: "3.到网点申请",
              ask: '到网点申请'
            }]
          }
        } else if (msg === '微信线上申请') {
          return '可关注***银行微信公众号,点击我要贷款,身份认证,发起申请。'
        } else if (msg === '电话申请') {
          return '可拨打24小时热线96668或********'
        } else if (msg === '到网点申请') {
          return '可就近选择网点,附网点列表及联系人'
        }
        return {
          text: '你说啥我听不懂啊'
        }
      },
    }
}
</script>


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Last Updated: 7/29/2021, 2:59:35 PM